Privacy Policy

Last updated: 2 July 2026

Saskeea (“we”, “us”, “our”) operates the website saskeea.com (the “Site”). We are committed to protecting your privacy and handling your personal data responsibly, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have over it.

Data Controller: Saskeea

Email: hello@saskeea.com

1. Information We Collect

Information you provide to us

Order information: your name, billing address, delivery address, email address, and phone number when you place an order.
Account information: your name, email address, and password if you create an account with us.
Contact information: your name, email address, phone number, and the contents of your message when you use our contact form or email us.
Newsletter information: your email address when you subscribe to our mailing list.

Information collected automatically

When you visit the Site, we automatically collect certain information about your device and browsing activity, including:

IP address, browser type, and operating system
Pages viewed, time spent on pages, and referring website
Products viewed, items added to your basket, and purchase activity

This information is collected using cookies and similar technologies (see Section 6).

Payment information

Payments are processed securely by third-party payment providers (including Visa, Mastercard, Apple Pay, and Google Pay via our payment processor). We do not store your full card details on our servers. Payment providers process your data in accordance with their own privacy policies and PCI-DSS security standards.

2. How We Use Your Information

We use your personal data to:

Process and fulfil your orders, including delivery and returns
Send order confirmations, dispatch notifications, and delivery updates
Respond to enquiries, requests, and customer service issues
Send marketing emails about new arrivals, offers, and sale access — only where you have subscribed or otherwise consented
Improve our Site, products, and customer experience
Detect and prevent fraud and maintain the security of the Site
Comply with legal and accounting obligations

3. Legal Bases for Processing

Under UK GDPR, we rely on the following legal bases:

Contract: processing necessary to fulfil your order and provide our services to you.
Consent: for marketing emails and non-essential cookies. You may withdraw consent at any time.
Legitimate interests: to improve our Site, prevent fraud, and understand how customers use our store, where these interests are not overridden by your rights.
Legal obligation: to keep records required by tax, accounting, and consumer protection law.

4. Sharing Your Information

We never sell your personal data. We share it only with trusted third parties who help us run our business:

Delivery and courier partners, to ship your orders
Payment processors, to take payment securely
Email service providers, to send transactional and marketing emails
Website hosting and maintenance providers, to operate the Site
Analytics providers, to understand Site usage
Professional advisers and authorities, where required by law

Where any of these providers are located outside the UK, we ensure appropriate safeguards are in place (such as UK adequacy regulations or standard contractual clauses).

5. How Long We Keep Your Data

We keep your personal data only as long as necessary for the purposes described above:

Order and transaction records: 6 years, to meet tax and accounting obligations
Account data: for as long as your account remains active
Marketing data: until you unsubscribe or ask us to delete it
Enquiry correspondence: up to 2 years after resolution

6. Cookies

Our Site uses cookies — small text files stored on your device — to keep your basket working, remember your preferences, and understand how the Site is used.

Essential cookies: required for the Site and checkout to function (e.g. basket contents, session security). These cannot be switched off.
Analytics cookies: help us understand how visitors use the Site so we can improve it.
Marketing cookies: used to show you relevant offers, where you have consented.

You can manage or delete cookies through your browser settings. Blocking essential cookies may prevent parts of the Site (such as checkout) from working properly.

7. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Rectify inaccurate or incomplete data
Erase your data (“right to be forgotten”), where applicable
Restrict or object to processing of your data
Data portability — receive your data in a machine-readable format
Withdraw consent at any time, where processing is based on consent
Complain to the Information Commissioner’s Office (ICO) at ico.org.uk if you believe your data has been mishandled

To exercise any of these rights, email us at hello@saskeea.com. We will respond within one month.

8. Marketing Communications

If you subscribe to our newsletter, we will send you emails about new arrivals, exclusive edits, and early sale access. Every email includes an unsubscribe link, and you can opt out at any time by clicking it or emailing hello@saskeea.com. Unsubscribing will not affect emails we need to send about your orders.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data, including SSL encryption across the Site, secure payment processing, and restricted access to customer data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our Site is not directed at children under 16, and we do not knowingly collect personal data from them. If you believe a child has provided us with personal data, please contact us and we will delete it.

11. Third-Party Links

The Site may contain links to third-party websites (such as our TikTok page). We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Significant changes will be communicated by email where appropriate.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at: